Talk to us
Stuck on a job, a payment or an activation? Pick the channel that suits you, or send a message below — we reply by email.
For anything that can wait a few hours — attach screenshots or a log if you have them.
Remote help
Stuck mid-job? Send us your PC ID and the last lines of the log — we can issue a temporary access code from our side or walk you through the fix step by step.
Send a message
Tell us what happened and on which truck — the more detail, the faster the answer. We reply by email, usually the same day.
Quick answers
How do I find my PC ID?
Open TOP PROG and look in the licence window — the PC ID is the 16-character code shown there. It identifies this PC; paste it into the form above and we can find your licence straight away.
My demo ended — what now?
Subscribe per brand (Scania or Mercedes-Benz) from your account — that reopens the functions for the term you choose. Any tokens you still have are kept.
Payment done but nothing changed?
Card and crypto payments credit your account automatically, normally within minutes. If it has been longer than that, contact us with your order number and we will check it.
Can I move my licence to another PC?
A licence is bound to one PC ID. To move it to another PC, contact support and we will transfer it.
Which brands are supported?
Scania and Mercedes-Benz trucks today. Volvo, Renault and Cummins are in development.